Table of content
- How to get the firmware?
- What’s My MMI version?
- How to unpack files & prepare SD CARD?
- How to update my firmware?
- What if I got Bose / Bang Olufsen audio system?
- How to enable User Defined mode?
- Google Earth / Audi Connect – has stop working after update.
- Audi RSE – Rear Seat Entertainment – how to update?
- COMMON ERRORS LIST AND EXPLANATION.
How to get the firmware and what’s my MMI version?
Without firmware you can’t update your MMI, it’s also quite important when you want to update maps – it will not be working without latest firmware!
If you know what type of MMI you have, you can jump straight to the installation manual (click here to get there).
First of all, you have to recognise which MMI is in your car.
The best way is just to go to the Engineering menu and check the current firmware version.
You can enter there by pressing the CAR and SETUP (or sometimes MENUor BACK) buttons on your MMI console.
This video might be useful
When you are in red engineering menu, you will see screen like above.
Most Trans it’s your current MMI version.
There are different MMIs, so before purchasing make sure you are getting right software for right MMI.
What’s my MMI?
When you are already in Engineering Menu you can now recognise your MMI, so:
- MMI 2G: SW: XX-XX XX.X.X XXXX
- MMI 3G Low/Basic: BNav_XX_XXXXX
- MMI 3G High: HNav_XX_XXXXX
- MMI 3G+: HN+_XX_XXXXX or HN+R
- MMI RMC: RMC_XX_XXXXX
About MMI 3G Plus
You might have HN+ or HN+R, the difference between them it’s that they have been installed in different cars.
- MMI 3G PLUS with firmware starting from HN+ has been installed in Audi A4/A5/Q5/Q7.
- MMI 3G PLUS with firmware starting from HN+R has been installed in Audi A6/A7/A8/Q3
Is it important to get correct software, because if you for example choose HN+ for Audi A6 it will not working.
When you know what Audi MMi you have, you can now buy firmware from our website:
PLEASE BE AWARE! DOWNLOADED FIRMWARE / MAPS FROM TORRENTS OR OTHER UNKNOWN SOURCE MIGHT BRICK YOUR MMI. WE ARE SELLING ONLY GENUINE SOFT & MAPS FROM AUDI GARAGE!
How to prepare SDCARDs?
When you have bought the firmware and already downloaded them, you have to unzip and copy on to root folder of SD CARD.
Extract downloaded files – how to do? Click here – there’s a complete guide how to deal with downloaded files.
IF YOU HAVE BOUGHT BUNDLE PACK! DO NOT COPY FIRMWARE FILES WITH MAPS FILES AND ACTIVATOR ON THE SAME SDCARD. EVERY UPDATE MUST BE DONE SEPARATELY!
ADAM
When you have already unpacked the files with firmware go inside newly created folder and you will see something like on the screenshot bellow.
Keep in mind the file list might be different for EU and USA / Canada so do not count the files etc. for example like this
and copy all of those files directly on to SDCARD, without parent folder like HN+_xxxxx
IMPORTANT: PLEASE DO NOT USE MACOS TO COPY THE FILES. MACOS CREATING LOTS OF HIDDEN FILES AND MMI CAN BE LITTLE BIT CONFUSED AND DISPLAY ERROR. SD CARD MUST BE FORMATTED AS FAT32!
How to install firmware update?
Open “Engineering Menu” by pressing CAR button and immediately after BACK button. Hold booth buttons pressed for a few seconds.
The following screen will appear.
NOTE! EVERY UPDATE MUST BE PERFORMED FROM RED ENGINEERING MENU. IT WILL DOESN’T WORK FROM OTHER MENU. IF YOU HAVE TROUBLE TO GET THERE, WAIT AROUND 5 MINUTES AFTER STARTING CAR, AND TRY AGAIN BY BELLOW KEYS COMBINATIONS WHICH MUST BE PRESSED TOGETHER.
ADAM
Insert the SD card with the firmware in to SD 1
Press the “Update” option using the MMI Control Panel.
Scroll down with the big knob and select the source in the menu (SD 1)
Select the firmware by pressing the big knob once
And on the next window select “Standard”
What if I got Bose / Bang Olufsen audio system?
Or you can use the fibre optic loop adapter, you can buy one here!
PLEASE AWARE!!!!! FOR MIB units you need to use this optic loop!! on Mib you can’t use hidden green menu as there’s no option to enable it.
If you have Mib1 / Mib2 / RMC and bose or B&O, you must use this fibre optic loop adapter, otherwise bose system will stop working properly!!
Or you can deselect BOSE module to update in User-defined mode
How to enable User Defined mode?
You will need access to the Hidden Green Menu
Go in to Hidden green menu
Scroll down and find SWDL
Go in to this option
and tick that options
Do not reboot your MMI, just exit by clicking nav or phone button.
Go back to the RED ENGINEERING MENU
after that you can follow tutorial and check if BOSE / BANG & OLUFSEN it’s unselected for update.
Find BoseG3_Q7 or BoseG3_ or BSG3C7_ANC or BO_Q7 / BO_D4 / BO_C7 / AMP_LC_P / AMPLCPKO (depends of car model you have, always will be starting with BSG/Bose/BO) and take every tick off until there is a letter N near Bose. To do it, you need to enter to this item, and change near all items to N in all second rows. So, finally near Bose should stand N.
This is very important – don’t forget to make it. and click Start download.
You will see a list with all categories that firmware will update scroll to bottom and press “Start update”.
After 30-60 minutes (it depends on what it has to be updated) the firmware update will be done.
Scroll to bottom and press “Continue”. On the next screen select the “Abort documentation” and the MMI will reboot.
Once the system has rebooted, the download application may show a screen that displays the update progress of various devices. As soon as all devices have registered with the upgrade application, the update process is activated, and the progress is shown on the screen.
The system may reboot many times during the update and programming session. This is carried out completely automatically and does not required you to take any action. Once the system has rebooted, updating is continued and the “Download progress” screen is displayed many times.
Device Summary screen will be displayed at the end of the update and will show you if there are any errors. If there are errors (components with NOK) status the “Retry”option will be enabled, select it and retry the failed component update. If all components are with status OK or N/A scroll down and select “Continue”
Because you don’t have connection to Audi SVM you have to “Cancel documentation” here. This is the reason for ECU ERROR CODE: 03276 Please Check Software Version Management in 5F Information Electr.
Google Earth / Audi Connect – has stop working after update.
2020 NOTE: GOOGLE EARTH IS NO LONGER SUPPORTED BY GOOGLE AND AUDI (read more here)
If your car is equipped with SIMCARD slot, and after firmware update Audi Connect / Google earth layer doesn’t work, you need to run again update and reinstall GEMMI part. You might also need to re-install script to run green menu.
Make sure you have enabled user defined mode
- Go to Hidden Green Menu,
- Go to SWDL tab
- and tick User Defined
then exit green menu by pressing Media or other button on MMI console.
Go to Engineering Menu and perform update, then select User Defined Mode, and try to find on the list GEMMI, go inside and tick every option in the submenus – Please select just APPLICATION, do not select BOOTLOADER
and perform update. After that your Google Earth / Audi connect will start working again.
Audi RSE – Rear Seat Entertainment – how to update?
If you own an Audi car with RSE (Rear Seat Entertainment) it also has to be updated, the whole procedure looks the same like for main MMI unit, there are just different buttons combination.
And you can follow rest of installation which looks the same as for front MMI unit. Just keep in mind there’s a different buttons combinations.
If you don’t have that big SDCARD, you can use any pendrive, but you will need cable MMI -> USB ( you can buy it here) I’m doing like that, and everything works properly! Just make sure to format it as FAT32!
Simple process, just upgraded firmware on my Audi A1 in 15 minutes tops, all working perfectly, had to re-activate the green menu after the update, now ready for the maps update! I quickly asked in chat what was the right firmware/maps I needed to buy, very quick reply and all is pretty much simple.
Hi
i’ve HNAV EU K0022_2_D1
can i go straight to K_257_6_D1 ?
Thank you
hello am getting error
A variant conflict occurred!
MainUnit Variant : 9411
Release info Variant :9498
please help
This is the fix for our HD Radio putting out only the Left Channel of sound on all speakers, which is most noticable when the radio station is playing Pink Floyd’s “Wish You Were Here” intro guitar duet. Now, the HD radio is playing the songs like they were meant to be heard.
Be patient with extracting files. You must use 7zip, even though the Firmware came to as a rar file. Using rar or WinnZip will not work to extract files. Trust me I tried, unsuccessfully. Using 7zip as described in the Tutorials,and you will have no problems.
Firmware took about 20 minutes to install in car.
Thank you UpGradeMyAudi for getting these programs to us. Much cheaper (I imagine) than going to a D(st)ealer.
Thanks a lot !
One week ago I’ve updated my MMI 3G basic with the maps version EU West 2020 and everything works perfectly so far.
The only thing to mention is not to forget RESTARTING THE MMI after updating the maps, but BEFORE running the activation script from SD card.
I’ve been supported perfectly, so I’ve been able to succeed in not only updating the maps but also performing 7 (seven) consecutive firmware updates for my MMI, before I could do the maps update.
I’m glad, everything worked to my full satisfaction.
Good luck for you as well !
When updating after 10 ok, 11 last MulOK / main / bolo at 10% restarts. This is probably 50 times and I think it will never end. I do not know what to do?
The firmware update file doesn’t seem to be the same in the tutorials that you have on your site. It is only one RAR file and there is not a zip file. There is also not a large amount of folders as in the screen shot on your site. I have watched the video and understand the process, I just want to make sure the file is correct before I try to update it.
Thanks
I have a 2011 US Q7 TDI with 3G High and Bose system. I activated “user defined mode” in the green menu (looks like screenshot in how-to). I’m ready to install the update but when I go to User Defined and go to the BoseG3_Q7, the interface will not let me select or deselect anything. I thought that maybe if I remove the Bose files from the SD card then is would not be in the update setting. That did not work. The BoseG3_Q7 still shows and will not let me change any selections. None of the MMI buttons or dial clicks have any effect.
if i dont have bose audio system, i dont have to worry about checking those boxes in the green menu right?
Hi.
I’m just wondering what is the name of the BOSE folders. Which one should I avoid updating
Hi.. I downloaded Bundle pack – MMI 3G Plus / HN+R / Middle East maps.. I received two folders for Firmware – part 1 what is the difference between both, and which one should I use to proceed?
If I have in my car the firmware k0206, do I need to install the latest version (0260) or once a time the 3 versions missed?
My wife’s car has the Bang and Olufsen stereo, will the “Standard” update affect it, or do I need to perform the “User Defined” update deselecting the Bose files?
Hi there, i thought i followed the instructions, but only my bleutooth is updated. My current version is RMC_EU_K15028. What can i do to update the softwareversion and not only the bluetooth version?
hello Audi experts, I have just brought Audi A6 2009 and the MMI show BBT_EU_K0029_1_D1, and as I can see from the previous discussion that this is MMI radio only, even though I have the DVD unit beside the DVD changer in the glovebox with 2 SD readers and the buttons for sat are in the dashboard and the control unit, will your firmware install the sat nav software and maps? will it come with activation code?
Hello all,
5 days ago I’ve successfully upgraded FW and Maps on my AUDI Q5 S-Line according this tutorials, but I’ve realise that after these upgrades “Audi braking guard” and “Audi active lane assist” are not working! Only these two :(, everything else is working without any problems. Can somebody help me? What could happened? How to solve it (make it work again)?
Thank you in advance for every help.
Marek
Hi,
I upgrade firmware using User Defined Mode. I noticed that a lot of options weren’t checked. Should I check them all manulay to upgrade all system ? (for example bose wasn’t checked).
Could you explain how to use fibre optic loop ? I should disconnect all bose module and connect loop to optic connector ?
Thx for answer.
I want to thank you for your awesome work! I am deeply impressed on what you are doing here!
Great work and you made my day! Thanks you!
Can the car be running during the update or does it need to have the engine off?
Hi
I have gone into engineering menu and it says “Most train version:AU3G” and “MU Software:0524” does it need update? and also how do you come out of the engineering menu?
Where is can use the fiber optic