Since December 2020 audi has stopped providing Google Earth feature in cars manufactured before 2020.. read more here.
There’s another way to enable google maps, and many other sat nav applications directly on MMI screen, you might be interested with Apple CarPlay / Android Auto module.
Some people which are using Google Earth in their MMIs units sometimes might see that screen
How to fix this?
First of all you will need access to the Hidden green menu, we have described here how to do (click).
When you are in Hidden Green Menu
Scroll down to googleearth
and enter there
in list select and enter to Delete Cache GEMMI
after that you can reboot your mmi by using three buttons method
When it load up again
I hope it will help you to solve this problem!